Airtel Nigeria Jobs:Team Lead - Product Management, Tariffs & Process Business Analysis

TEAM LEAD: PROCESS & BUSINESS ANALYSIS
JOB CODE: 5016

1. JOB PURPOSE
To devise and implement the corporate and SME sales processes
To do data analysis and MIS reporting for the enterprise segment

2. KEY ACCOUNTABILITIES
Expected End Results (“WHAT”)
Supporting Activities (“HOW”)
Business analysis and profitability
To analyse the data for the enterprise and SMB customer base for business operations and management reporting
To recommend interventions required basis the data analysis for furthering the business interests
Customer end metrics To ensure right customer metrics and KPIs are measured and reported
Process standardization To ensure the SMB and Enterprise sales processes are adhered to for seamless customer delivery
To work with BE team to align the processes for the enterprise segment.
To ensure correct KPIs reporting for the enterprise segment through billing and IT interventions, if required

3. DIMENSIONS
Business monitoring and control
Process Adherence

4. SKILLS & KNOWLEDGE
EDUCATIONAL QUALIFICATIONS & FUNCTIONAL / TECHNICAL SKILLS
Bachelors in Marketing, business management, engineering or computer science
Should be good in analytics
BE / process exposure will be an advantage
Relevant Experience (Type of experience and minimum number of years) 5+ years of commercial/business management experience
2+ years of industry experience.
OTHER REQUIREMENTS: (Behavioural etc.) Ability to work cross functionally with teams

TEAM LEAD, TARIFFS
JOB CODE: 5017

JOB PURPOSE
Timely approvals for all Enterprise plans
To ensure timely configuration of all enterprise plans
To maintain and increase customer and portfolio profitability objectives

2. KEY ACCOUNTABILITIES
Expected End Results (“WHAT”)
Supporting Activities (“HOW”)
Maintaining the profitability of the business at the defined levels
To approve the plans at the defined levels of profitability
To define and manage the customer and portfolio ER and CR
Define and implement the enterprise and SME plan and configuration process
To ensure timely configuration of rate plans in the billing and provisioning systems
To liaise with various cross functional teams.
Process standardization Adherence to PCN (Pricing committee Note) process
Automation of the PCN process

3. DIMENSIONS PORTFOLIO PROFITABILITY ( customer ER and CR)
Process Adherence

4. SKILLS AND KNOWLEDGE
EDUCATIONAL QUALIFICATIONS & FUNCTIONAL / TECHNICAL SKILLS
Bachelors in Marketing, Business management, Engineering or Computer Science
Should be good in Analytics
Relevant Experience (Type of experience and minimum number of years) 5+ years of Commercial/ Business Management experience
2+ years of industry experience.
OTHER REQUIREMENTS: (Behavioural etc.) Ability to work cross functionally with teams

TEAM LEAD, PRODUCT MANAGEMENT
JOB CODE: 5018

1. JOB PURPOSE
To devise and implement strategy to penetrate VAS and other enterprise solutions in the customer segment.

2. KEY ACCOUNTABILITIES
Expected End Results (“WHAT”)
Supporting Activities (“HOW”)
Up selling and VAS penetration To develop the products along with the consumer and business solutions group.
To develop and implement strategy for penetration of the enterprise products in the segment
Customer segmentation Create value and competitive edge by selling more of data and non voice in the segment
Segmented analysis of customer base for up selling products

3. DIMENSIONS
ARPU enhancement
New Product penetration
Process adherence

4. SKILLS AND KNOWLEDGE
EDUCATIONAL QUALIFICATIONS & FUNCTIONAL / TECHNICAL SKILLS
Bachelors in Marketing, Business Management, Engineering or Computer Science
Should be good in analytics
Product Management exposure
Relevant Experience (Type of experience and minimum number of years) 5+ years of Commercial/ Business Management experience
2+ years of industry experience.
OTHER REQUIREMENTS: (Behavioural etc.) Ability to work cross functionally with teams

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