Job Title: Business Analyst
Department: Customer Relations
Location: Lagos
Job Description:
Business Process Development and Review
•Analyse customers’ information needs, business problems and business opportunities to determine efficient and effective systems/programming solutions
•Collaborate with business users to define processes that meet business needs
•Ensure processes are scalable and flexible to meet future business need
Business Requirements Definition and Technical Team Coordination
•Work with business unit and IS team to define and design user systems architecture. Ensure the availability of all required systems
•Develop and define IT requirements to support process and system changes
•Plan and manage the development and maintenance of required user systems
•Participate in events relating to system upgrades and testing. Prepare and execute testing plans to ensure high quality results.
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